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Enable or Disable a User

LeanKit's step-by-step guide on how to enable or disable a user. 

Each user in a LeanKit account can be either enabled or disabled. Only enabled users count towards your total number of licenses; only enabled users can access your LeanKit account. Disabling a user can be useful if an employee leaves your organization, since users not marked enabled cannot login or otherwise interact with your LeanKit account.

  1. On the home screen of your LeanKit account, click the three gears icon to open the Account Settings 
  2. Click on Account User List
  3. Find the user you want to disable in the list.
  4. You can search for a user using the search box at the top of the user list
  5. Hover your cursor over the name of the user you want to disable. This will make icons visible to the right of their name.

  6. Click the icon of a pencil and paper to edit that user. This will open the user details.
  7. Uncheck the box Enabled and click Save User.

This user will no longer be able to sign in to this LeanKit account, and will no longer take up a user license.

Note: disabling a user alone does not reduce your licenses or your future billing. Please contact us at support@leankit.com to have your licenses reduced and future billing updated to match.

 

 

 

Doc ID: 1191979629

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